North Shore-LIJ Health System
Raises the Bar Once Again
North
Shore-LIJ Health System is now posting ratings from patients on-line to help
choose a physician.
Now
patients who use doctors affiliated with North Shore LIJ Health System can expect that their concerns - and compliments will be used as a tool to
hold physicians accountable for patient relations. How
many times have you felt that your physician didn’t spend enough time with you
to explain a new medication, a procedure or a diagnosis? This dialogue and communication between patient
and physician is crucial to help in getting the best care possible and better outcomes.
The site
is simple enough to use. Go to the
system website, type in doctor search and you can start narrowing down your
search. In one instance I went from 374
choices and by choosing my insurance narrowed it down further to 236 and then
by hospital – if you have a favorite hospital, narrowed it down to 79
physicians practicing in the field I searched.
Although
in the time I spent searching, I couldn’t find any negative comments. That leaves me to wonder where they are. Are people just leaving a practice and moving
on without filling out the survey? This
is a great opportunity for patients to help patients by getting the information
out and for holding the physician responsible for their “patient relations”.
I would
like to see it go one step further and let us know how the office staff treated
us. So often we have more interaction
with the staff managing the practice.
That should be encouraged in comments. Although this is not a guarantee for positive outcomes
– there is never a guarantee, it is yet another tool for patients to be part of
the team in making choices.
Here is
something else family and friends can do to help a loved one recently diagnosed
or searching for a doctor. Do the
search.
Watch a video explaining Rating Doctors |